Privacy policy
Data collection
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our site. We collect details you provide directly — such as your name, email, mailing address, phone number, and payment information — when you create an account, place an order, or contact us.
This information helps us process orders, provide support, and improve your experience. We also collect some usage data automatically through cookies and similar technologies to analyze trends, administer the site, and understand how it's used.
Use of information
We keep your personal information only as long as needed for the purposes set out in this policy, or as required by law. If you'd like your data removed from our systems, contact us and we'll act on it. We may update this policy from time to time; any changes take effect on the date shown at the top, so it's worth checking back.
Data sharing & security
We may share your information with third parties only in specific cases — to provide our services, meet legal obligations, or run essential business operations. We don't sell your personal data.
We work with trusted service providers who help us process payments, deliver orders, analyze site traffic, and handle other core functions. These partners are contractually required to protect your data and use it only for the purposes we set.
Security measures
We work to keep your information secure, but no method of transmission or storage is completely protected. While we take reasonable steps to guard against unauthorized access, we can't guarantee absolute security.
We encourage you to help protect your account — use a strong, unique password, enable two-factor authentication where it's offered, and avoid sharing login details. If you notice anything unusual on your account, let us know right away.
What information we collect
We only collect what's needed to run the store and improve your experience. That includes:
- Personal details such as your name, email, and phone number
- Information you submit through contact or registration forms
- Technical data such as IP address, browser type, and device information
- Usage data tied to how you interact with the site
We use this information to:
- Process and fulfill your orders
- Provide customer support
- Improve our products and services
- Send service-related or, with consent, marketing communications
- Analyze site performance and shopping behavior
- Meet legal and regulatory requirements
Cookies
Like most websites, we use cookies to keep the site working and to understand how it's used. They let us remember your preferences, keep items in your cart, and improve the experience over time. You can manage your choices anytime through your browser settings or our cookie preferences.
Most browsers accept cookies by default, but you can block or remove them. Keep in mind that turning off some cookies may affect how parts of the site work — saved carts or preferences, for example, may not carry over between visits.
